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FAQ’S

Who provides the delivery?

We offer delivery services through UPS and DHL.

How long does the delivery take?

To fulfill your order, please allow up to 24 hours for order processing before it is ready for fulfillment and handing over to the delivery provider. Delivery times are usually 3-7 business days, but there might be some delays due tounforeseencircumstances.

Can I cancel my order?

After an order has been processed in the checkout, cancellation is not possible.

Please contact us if you wish to cancel your order. It can only be canceled if it has not yet been removed from storage, so you must contact us as soon as possible. Contact us referencing your order number via faithfulglory@gmail.com

I received faulty products, what do I do?

If you received a damaged product or if we have sent an incorrect product, you must advertise the product as soon as possible and within 10 days after you discovered or should have detected the error. The damaged or incorrectly shipped item should be returned in the same packaging and with the same carrier as it was received, together with a detailed description of the error.Contact us referencing your order number and the products that are faulty from your order via faithfulglory@gmail.com